The Privacy Policy describes how HotGift (hereinafter referred to as the "Site" or "we") collects, uses and discloses your personal information when you visit or make a purchase on the Site.

Contact

After reviewing this policy, if you have additional questions, would like more information about our privacy practices, or would like to make a complaint, please contact us by email or our contact page.

Collection of personal data

When you visit the Site, we collect certain information about your device, your interactions with the Site, and information needed to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as "Personal Data." See the list below for more information about what Personal Data we collect and why.

• Device Information
• Purpose of collection: to accurately load the Site for you and to analyze the use of the Site in order to optimize it.
• Collection Source: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels
• Business Purpose Disclosure: Shared with our processor Shopify
• Personal Data Collected: browser version, IP address, time zone, cookie information, what pages or products you view, search terms, and how you interact with the Site
• Order Information
• Purpose of Collection: To provide you with products or services to fulfil our contract, to process payment information, to arrange shipping and to provide you with invoices and/or order confirmations, to communicate with you, to screen our orders for potential risk or fraud and, in accordance with the preferences you have expressed to us, to provide you with information or advertising about our products or services.
• Collection source: collected from you.
• Business Purpose Disclosure: Shared with our processor Shopify
• Personal Data Collected: name, billing address, shipping address, payment information (including credit card numbers), email address and phone number.
• Customer support information
• Purpose of collection: to provide customer support.
• Collection source: collected from you

Minor

The Site is not intended for use by anyone under the age of 15. We do not knowingly collect Personal Data from children. If you are a parent or guardian and believe that your child has provided us with Personal Data, please contact us at the address above to request its deletion.

Sharing Personal Data

We share your Personal Data with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

• We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy .
• We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to protect our legal rights.

Behavioral advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications that we believe may be of interest to you. For example:

• We use Google Analytics to understand how our customers use the Site. You can read more about how Google uses your Personal Data here: https://www.google.com/intl/en/policies/privacy/ . You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout .
• We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners and, in some cases, through cookies or other similar technologies (which you may have consented to, depending on your location).
• We use Shopify Audiences to help us display ads on other websites with our advertising partners to shoppers who have purchased from other Shopify merchants and who may also be interested in what we have to offer. We also share information about your use of the Site, your purchases, and the email address associated with your purchases with Shopify Audiences, through which other Shopify merchants may make offers that may be of interest to you.

For more information about how targeted advertising works, you can visit the Network Advertising Initiative (“NAI”) educational website at https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work .

You can opt out of targeted advertising by:

FACEBOOK - https://www.facebook.com/settings/?tab=ads

GOOGLE - https://www.google.com/settings/ads/anonymous

• BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance opt-out portal at: https://optout.aboutads.info/ .

Use of Personal Data

We use your Personal Data to provide you with our services, which includes offering products for sale, processing payments, shipping and fulfilling your order, and informing you about new products, services, and offers.

Legal basis

In accordance with the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal data on the following legal bases:

• Your consent;
• Performance of the contract between you and the Site;
• Compliance with our legal obligations;
• Protection of your vital interests;
• Performance of a task carried out in the public interest;
• Our legitimate interests, which do not override your fundamental rights and freedoms.

Storage

When you place an order through the Site, we will retain your Personal Information in our records unless and until you ask us to delete it. For more information on your right to deletion, see the "Your Rights" section below.

Automatic decision making

If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (including profiling) where such decision-making legally affects you or otherwise significantly concerns you.

We engage in fully automated decision-making that has legal or other significant impact using customer data.

Our Shopify processor uses limited automated decision-making for fraud prevention purposes that has no legal or other significant impact on you.

Services that incorporate elements of automated decision-making include:

• A temporary blacklist of IP addresses associated with repeated failed transactions. This blacklist persists for a small number of hours.
• Temporary credit card blacklist associated with IP address blacklists. This blacklist lasts for a small number of days.

Your rights

GDPR

If you are a resident of the EEA, you have the right to access the Personal Data we hold about you, to transfer it to a new service, and to request that your Personal Data be corrected, updated, or deleted. If you wish to exercise these rights, please contact us using the contact details above.

Your Personal Data will be initially processed in Ireland and then transferred outside of Europe for storage and further processing, including to Canada and the United States. For more information about the GDPR compliance of data transfers, see Shopify's GDPR White Paper: https://help.shopify.com/en/manual/your-account/privacy/GDPR .

CCPA

If you are a California resident, you have the right to access the Personal Information we hold about you (also known as the "Right to Know"), to port it to a new service, and to request that your Personal Information be corrected, updated, or deleted. If you wish to exercise these rights, please contact us using the contact information above.

If you wish to designate an authorized agent to submit these requests on your behalf, please contact us at the address above.

Cookies

A cookie is a small amount of information that is downloaded to your computer or device when you visit our website. We use a variety of cookies, including functional, performance, advertising, and social media or content cookies. Cookies improve your browsing experience by allowing the website to remember your actions and preferences (such as logging in and selecting your region). This means you don't have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information about how people use the site, for example, whether they are first-time visitors or repeat visitors.

We use the following cookies to optimize your experience on our Site and to provide our services.

Cookies necessary for the operation of the store

Name	Function	Duration
_ab	Used in connection with access to the administration panel.	2 years
_secure_session_id	Used in connection with navigation through the store website.	24 hours
_shopify_country	Used in connection with order fulfillment.	session
_shopify_m	Used to manage customer privacy settings.	1 year
_shopify_tm	Used to manage customer privacy settings.	30 minutes
_shopify_tw	Used to manage customer privacy settings.	2 weeks
_storefront_u	Used to facilitate updating customer account information.	1 minute
_tracking_consent	Tracking preferences.	1 year
c	Used in connection with order fulfillment.	1 year
cart	Used in connection with the shopping cart.	2 weeks
cart_currency	Used in connection with the shopping cart.	2 weeks
cart_sig	Used in connection with order fulfillment.	2 weeks
cart_ts	Used in connection with order fulfillment.	2 weeks
cart_ver	Used in connection with the shopping cart.	2 weeks
checkout	Used in connection with order fulfillment.	4 weeks
checkout_token	Used in connection with order fulfillment.	1 year
dynamic_checkout_shown_on_cart	Used in connection with order fulfillment.	30 minutes
hide_shopify_pay_for_checkout	Used in connection with order fulfillment.	session
keep_alive	Used in connection with the buyer's location.	2 weeks
master_device_id	Used in connection with merchant login.	2 years
previous_step	Used in connection with order fulfillment.	1 year
remember_me	Used in connection with order fulfillment.	1 year
secure_customer_sig	Used in connection with client login.	20 years
shopify_pay	Used in connection with order fulfillment.	1 year
shopify_pay_redirect	Used in connection with order fulfillment.	30 minutes, 3 weeks or 1 year depending on the value
storefront_digest	Used in connection with client login.	2 years
tracked_start_checkout	Used in connection with order fulfillment.	1 year
checkout_one_experiment	Used in connection with order fulfillment.	session

Reporting and analytics

Name	Function	Duration
_landing_page	Landing page tracking.	2 weeks
_orig_referrer	Landing page tracking.	2 weeks
_s	Shopify Analytics.	30 minutes
_shopify_d	Shopify Analytics.	session
_shopify_s	Shopify Analytics.	30 minutes
_shopify_sa_p	Shopify Marketing and Referral Analytics.	30 minutes
_shopify_sa_t	Shopify Marketing and Referral Analytics.	30 minutes
_shopify_y	Shopify Analytics.	1 year
_y	Shopify Analytics.	1 year
_shopify_evids	Shopify Analytics.	session
_shopify_ga	Shopify and Google Analytics.	session

The length of time a cookie remains on your computer or mobile device depends on whether it is a "persistent" cookie or a "session" cookie. Session cookies last until you finish browsing, while persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and expire between 30 minutes and two years from the date they are downloaded to your device.

You can control and manage cookies in a variety of ways. Please note that deleting or blocking cookies may negatively impact your user experience, and some parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether to accept cookies through your browser settings, often found in your browser's "Tools" or "Preferences" menu. For more information about modifying your browser settings or blocking, managing, or filtering cookies, please refer to your browser's help file or visit sites such as https://allaboutcookies.org .

Additionally, please note that blocking cookies may not completely prevent us from sharing information with third parties, such as our advertising partners. To exercise your rights or opt out of certain uses of your information by these parties, follow the instructions in the "Behavioral Advertising" section above.

Do not track

Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and use practices when we detect such a signal from your browser.

Changes

We may update this Privacy Policy from time to time to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Complaints

As mentioned above, if you wish to make a complaint, please contact us by email or post using the details provided in the "Contact Us" section above.

If you are not satisfied with our response to your complaint, you have the right to lodge a complaint with the relevant data protection authority. You can contact your local data protection authority or our supervisory authority here: